At approximately 9:55 AM CT, FTP access has become temporarily unavailable. In addition, websites may be experiencing intermittent connectivity issues. Our Cloud Engineers are currently investigating the issue and will provide more information as soon as possible.
Update [@10:35 AM CT] - Rackspace Engineers have identified and mitigated the issues. Currently, FTP should be accessible. Sites should also be coming back for those who were affected.
We really appreciate your patience during this temporary support interruption. If you have any further questions, you may contact a member of our support team by submitting a ticket. Once the issue is resolved, we may reach us by visiting us in live-chat or by calling 1.877.934.0407 or INTL +1.210.581.0407.