At approximately 1:15 PM CT, the Rackspace Cloud Operations team identified a network traffic issue within DFW1-2 of our DFW Data Center that is affecting multiple clusters (SSL, PHP, etc.). Currently, customer sites may be down or experiencing latency in their connectivity. Our Operations team is actively working to resolve the issue.
UPDATE: As of 2:45 PM CT, our engineers and technicians are working to correct this issue.
UPDATE: As of 2:55 PM CT, our engineers seem to have corrected the issue, we will continue monitoring the system.
UPDATE: As of 3:55 PM CT, our engineers are still seeing some sites as intermittently being affected. We will continue to monitor and work on this issue.
UPDATE: As of 5:45 PM CT, our engineers and technicians are still working to correct this issue.
UPDATE: As of 6:35 PM CT, our engineers and technicians are still working to correct this issue.
UPDATE: As of 7:45 PM CT, our engineers and technicians are still working to correct this issue.
UPDATE: AS of 8:00 PM CT, our engineers have resolved the issue. We apologize for any issues during this time.
Thank you for your patience during this matter. If you have any further questions, please contact a member of our support team by visiting us in live-chat or by calling 1.877.934.0407 or INTL+1.210.581.0407.
