At approximately 9:35 AM CT, the Rackspace Cloud Operations team identified a network traffic issue within WC2 of our DFW Data Center that is affecting multiple clusters (SSL, PHP, etc.). Currently, customer sites may be down or experiencing latency connectivity. Our Operations team is actively working to resolve the issue.
As of 10:00AM CT, our Engineers continue working on this issue. We thank you for your patience.
As of 10:20AM CT, our Engineers continue working on this issue. We thank you for your patience.
As of 10:25AM CT, our Engineers were able to make configuration changes in order to mitigate the effects of the issue. At this time, WC2 within our DFW datacenter is back to normal functionality. Previously affected sites should be back to normal. We greatly apologize for this inconvenience.
Thank you for your patience during this matter. If you have any further questions, please contact a member of our support team by visiting us in live-chat or by calling 1.877.934.0407 or INTL+1.210.581.0407.
